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Welcome to Century Solar Supply. To ensure the highest quality of service and transparent business practices, we adhere to the following policies regarding commercial solar financing, equipment returns, and warranties.

Billing & Payment Terms

  • Minimum for Billing: $25.00 per month.
  • Service Charge: A charge of 1.5% (18% per year) will be applied to any unpaid balance after 30 days. This is subject to change without notice.
  • Terms: Net 30 days.
  • Collections: All court costs and attorney fees will be the responsibility of the customer in the event of collection procedures.
Important Installation Policy:
All renewable energy products and electrical items must be installed by a QUALIFIED CONTRACTOR only.

Returns & Warranties

  • Electrical Items: We are not able to accept returns on any electrical items.
  • Return Conditions: All returns must be accompanied by the original receipt for credit. No exceptions. Returns must be in clean, resaleable condition.
  • Authorization: Returned merchandise cannot be accepted without our prior permission.
  • Restocking Fee: A restocking charge of 20% applies if purchased within 30 days.
  • Damage Reporting: Notification of damages or shortages must be reported within 24 hours of receipt of merchandise.
  • Advance Warranty: Parts must be returned within 10 days for credit.
  • Manufacturer Approval: All warranties are subject to manufacturer's approval before warranty is given.

Check Requirements

  • We reserve the right not to accept personal checks at any time.
  • We cannot accept starter checks; complete address must be imprinted on the check.
  • Picture ID and phone number required for personal checks.
  • Bad check writers will be prosecuted to the full extent of the law.