January 2016

5270 Sycamore Avenue Bronx, NY 10471-2838 (917)974–4606  NYSES.org



What year was the company established?

Where are its offices?

Will you give me a firm quote or an estimate?

How are contract changes addressed?

Do I have the right to cancel?

Is the system’s performance guaranteed?

Help me understand the financing options: Lease, PPA, Loan, Cash  

Home much can I save?

What if I sell?

Who designs the system and forecasts actual output?

Will the system meet local building and fire codes?

Who gets the permits?

How do I know if my roof is OK?

Do you recommend a single inverter or mini inverters or an optimizer?

Should I interconnect to the grid?

Can I get power during a blackout?

Who is responsible for fixing any damage to my roof during installation?

How much money is due upfront?

Which rebates and incentives come to me? Federal? State? Other?

Can I add more panels/modules later?

Should I wait for newer technology?

Can I apply for shared solar or community aggregated solar?

Are installers your employees?

How long will the installation take?

Do I need to be here?

What warranties are on different parts of the system and who’s responsible for each?

Who do I call?

Will my home value change?

Will my real estate taxes go up?

What if I move?

Are the panel/modules blue or black?

Will neighbors be notified?

How long will they produce maximum power?

Will they degrade much?

Can squirrels chew the wiring?

Are leaves a problem?  

May I see your state license number and is your insurance paid?

Who is your insurer?

Will there be a master electrician on site?

Can I see customer references and examples?

What is the process for future roof replacement? Cost?

What are the performance variables like for hot or cold weather?

What if a new building shades my system?

Will you perform a whole house audit and let me know how to reduce all my energy demands?

Can you quote a canopy system, a ground mounted system or a tracking system?

If I have an electric vehicle, how much solar energy is needed to charge it?